For Bay Area (in California) Customers
In-Person Viewing and Hand Delivery May Be Available
for Originals larger than 12"x12"
Please contact me for more information.
Shipping & Returns
Shipping Policy
Shipping is $3.50 for order up to $20, $5 for $20 - $35, $8.50 for order $35 - $80. Free shipping for order above $80.
I ship all original artwork and editions to customers within the United States.
For interenational shipment, please contact me so I may be able to arrange to provide an estimate for shipment. Currently I do not cover for international shippping costs.
Original artwork will be packaged and shipped to you within 5-7 business days after you've made your purchase. I will inform you of the process frequently.
Please be sure to provide your email address so I can provide you with my phone number. Please call if you see any issue upon receiving the shipment — take photos of any damage that may impact the artwork.
Return & Exchange Policy
IMPORTANT NOTE:
Before purchasing your original painting, please measure your wall space to be sure for a good fit.
Return Policy - Originals
I currently do not offer refund for originals unless the shipment was damaged in transit. When your artwork is delivered, if you notice any damage to the box, please take a photo of the damage before you open the painting and open the box in front of the carrier who delivered it if all possible. Photograph any damage to the artwork and call me immediately. Be sure the carrier also documents the damage.
Please contact me within 5 days of receiving your shipment so we can work together to find a fair solution. Unfortunately, I am unable to offer a refund if contacted after this 5-day period.
Return Policy - Giclee Fine Art Prints On Paper and Canvas
Giclee printed canvas are non-refundable unless they are damaged during shipment. Please take photos of the damage. Please contact me within 5 days of receiving your shipment. Unfortunately, I am unable to offer a refund if contacted after this 5-day period.
Any questions, please feel free to contact me at Christina@ChrisLimArt.com